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Archives: FAQs
I also ordered decals – where are they?
They are usually placed inside a Ridewrap box – please check inside!
I live the US, do I need to pay tarrifs on my order?
All orders below 800$ are free from tarrifs.
(this answer was updated 15th of may, 2025)
I want to be an ambassador for Slik, can I?
For all athlete and ambassador requests, please email our Marketing Manager, Cecilia: cecilia@slikgraphics.com
How do I get sponsored by Slik?
For all athlete and ambassador requests, please email our Marketing Manager, Cecilia: cecilia@slikgraphics.com
Do the frame decals come as single letters or as a whole sheet?
Both! Depends on the product. But, all our die-cut (singe letters) frame decals comes with a see-through application film for easier install.
How do I avoid getting air bubbles underneath my decals?
Most of our decals are printed on a bubble free vinyl with air channels in the adhesive to keep any air from getting trapped under the decal during install.
Do I need to remove my old decals before applying new?
If your old decals are in good condition and scratch-free, you can put the new ones on top of them. If you want to remove the old ones, mark their position with tape before removing them, then align the new ones to the tape.
Can you amend the invoice value?
All orders are shipped from Sweden and may be subject to applicable import taxes in your country.
We cannot edit your invoice to display an order value less than we have charged you to reduce your import duty bill.
Can I get my order faster?
Slik Graphics offers a Priority Production option as part of the checkout process.
As all orders are made to order, this option means that your order will advance in the production queue and ship out sooner.
Priority Production does not guarantee production or shipping timelines. Please refer to the Shipping and Delivery policy as well as the Returns and Exchanges policy for further details.
Always choose UPS or DHL Express shipping if your order is urgent!
I’m a VAT registered business in the EU, how can I order VAT free?
Yes we offer b2b pricing to cycling industry stores, and VAT free within the EU with a valid VAT number.
Please visit the Dealer Agreement and Sign Up page to complete your details. Once submitted, your site account will be automatically configured and a password sent to you. Our team reviews each application and will apply pricing if approved.
If you are a business in the EU, please ensure to input your VAT number or your orders will be charged VAT.
If you already have an account with us, please email us your VAT number or complete the Contact form so that we can configure your price list.
Do you offer business or dealer accounts?
Yes we offer b2b pricing to cycling industry stores.
Please visit the Dealer Agreement and Sign Up page to complete your details. Once submitted, your site account will be automatically configured and a password sent to you. Our team reviews each application and will apply pricing if approved.
If you are a business in the EU, please ensure to input your VAT number or your orders will be charged VAT.