How can I pay for my order?

We offer both Credit Card processing and Paypal.

All our credit card transactions are processed through Stripe, and we do not store any of your card information.

Paypal offers you the ability to pay with credit cards or Interac through their gateway. Or you can use your Paypal account on their platform.

We do not offer any other payment methods.

How long does shipping take?

As part of the checkout process, you will see the available shipping options and prices. An estimated delivery date will be available for DHL Express shipping.

Please read our shipping page for full details and approximate shipping times for all destinations.

You will receive a shipment confirmation email with the available information for your shipment.

Slik Graphics does not guarantee shipping delivery times for untracked and tracked letters. Please wait 14 days after the expected delivery date before contacting regarding a potentially lost shipment.

DHL Express shipments have full tracking and estimated delivery dates.

Can I pay in my native currency?

Slik Graphics website uses technology that automatically switches and converts currencies to your BILLING country currency. Upon first visiting our site, the system will automatically check your location based on your IP address. When checking out, if your billing address country does not match, the system and pricing will automatically change to reflect the appropriate billing currency. If you are using a VPN, this may interfere with the correct operation of this functionality when you first visit the website and you will see a different currency.

We do not have a manual override for currency and we MUST charge based on the currency of your billing address which matches your card, we apologize for any inconvenience.

Upon purchase, your credit card will be charged in the currency shown at the rate shown. If this is the same currency as your card, no exchange or fees will occur.

Can I change, edit or cancel my order?

All Slik products are made to order. As soon as we receive your purchase it enters our production process. We can apply changes, but it is important to get in contact asap.

If you made a mistake, email EMAIL US  with your order number, or complete a Contact form along with your change instructions and we might be able to catch it. If your order has shipped our returns policy will apply.

If you need a different product to the one that has already shipped, we suggest placing another order while we process your return. We do not have an Exchange process.

All orders are shipped from Sweden and may be subject to applicable import taxes in your country. We cannot edit your invoice to display an order value less than we have charged you to reduce your import duty bill.

Full Returns & Exchange Policy

Shipping information page

Can I return my products?

Yes we accept returns of products purchased on Slik Graphics website.

Products must be unused, not damaged and not peeled from the backing. All original tags and stickers must still be attached. Apart from the box, if it doesn’t still look brand new, we can’t sell it as new!

We recommend that all returns are shipped back to us with a tracked service.

To process your return quickly, please send an RETURN REQUEST contact form with the following minimum details.
Your Name
Order Number
Date of purchase
Product: Item description and quantity (individual item or all items)

Please see the full Returns Policy for more details.

Where is my order?

All shipped orders receive a shipping confirmation email the day that they are shipped. If you haven’t received one – please check your junk mail too!

If your shipping service includes tracking information, this will be provided in the shipment notification email. If this is the case, click on the tracking link to see where your product is currently on its journey and the anticipated delivery date.

The level of tracking details for a ‘Tracked letter’ varies depending on location, it is normally scanned at departure and then arrival at destination country – no detailed tracking during transit.

All delivery times for untracked and tracked letters are estimates, we cannot guarantee delivery times. Please wait 14 days beyond our estimated delivery times before contacting us if your item has not been received.

DHL express is a courier service with full tracking and estimated delivery date.

Please read our shipping information page for more details!